AI & Quality Management
Simplify reporting, boost performance, and delight customers
Thursday, February 27th, 2025
1 PM EST / 10 AM PT
Struggling to keep up with the demands of traditional quality management in your contact center? Discover how GoTo’s AI Quality Management simplifies reporting and analysis with automated insights.
In this webinar, you’ll learn how the AI Quality Management add-on:
- Automates repetitive and time-consuming quality assurance tasks with minimal setup and configuration
- Identifies and quickly helps to resolves quality issues, ensuring higher customer satisfaction (CSAT) and consistent agent service delivery
- Fosters trust among agents with clear customer service standards and trustworthy AI that evaluates performance without bias.
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| Neil DeWitte Senior Product Manager, GoTo |
Valerie Hulon Senior Solutions Consultant, GoTo |