| 3 Ways to Modernize Your Contact Center & Delight Your Customers |
| 3 Steps to Deliver Exceptional Customer Experiences |
Thursday, July 18, 2024
1:00 pm EDT / 10:00 AM PDT |
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| As contact centers evolve to meet the demands of today’s customers, businesses are navigating a myriad of new challenges. While excellent CX might be job one, many contact center teams are facing low customer satisfaction, growing rates of agent turnover, and a lack of true, actionable business insights. |
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| Join our upcoming webinar as our group of CX experts cover three areas of focus to modernize your contact centers: |
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Productivity and the need for quality |
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Agent retention & performance |
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Business benefits through analytics |
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| Peter Mahoney |
Chief Marketing Officer, GoTo
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| Sanjay Kini |
Chief Customer Officer, 6sense
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| Scott Romesser |
Chief Customer Officer, GoTo
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| Kimberly Simms |
Chief Customer Officer, Planful
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