Today’s support teams need to be able to support any device from anywhere – and businesses are really stretching the limits of what that means. They are supporting a range of customers and employees at varying “tech savvy” levels with agents working from home, at satellite offices, and even out at sea.
Get the inside scoop on unique ways top companies are leveraging remote technology to delight their end-users and drive productivity for their teams.
During this session, we’ll discuss real use cases from our customers covering the problems they needed to solve and how they solved them, including:
- How one Rescue customer supports employees remotely. (Really, really remotely.)
- How tech saves the day when your customers aren’t so tech savvy.
- How one company built a support empire by expanding remote support capabilities over time.
About the Speakers:
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| Chris Savio Director of Product Marketing for GoTo’s IT Solutions Group |
Zack Watts Enterprise Customer Success Manager |